Smaller Indiana

Making people and ideas findable

Arnie Goldberg
  • Male
  • Indianapolis
  • United States
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Arnie Goldberg's Discussions

Should Mitch Daniels Run for President?

Replied Jun 4

Should Mitch Daniels Run for President?

Replied Jun 4

What Successes Have You Had At Retaining Customers?

Started Apr 11

 

Arnie Goldberg's Page

Latest Activity

Kiley LoCascio and Arnie Goldberg are now friends
December 15
Arnie Goldberg and Harvey Mover are now friends
December 14
Vyriece Daniel left a comment for Arnie Goldberg
December 13
J Darlene Freeman left a comment for Arnie Goldberg
December 6
Arnie Goldberg and Chuck Lasker are now friends
November 29
Arnie Goldberg added an event
November 27, 2009 from 6pm to 7pm
We are growing group of strong networkers providing great referrals to members and visitors. Join us and see how to advance your business in 2010. We meet every week Wednesday's 8:00 am - 9:15am
November 27
Arnie Goldberg might attend Cathy Patton's event
BRB - Business Referral Breakfast at Office Suites West - conference room 1
December 1, 2009 from 7:30am to 8:30am
Please join us at the Business Referral Breakfast. Enjoy coffee, networking, gaining leads and connections. Held every Tuesday. This is a Free event! Please note that we have changed the location.
November 27
Arnie Goldberg added a blog post
We are finding the greatest risk in today’s business is the loss of existing customers. And we all have known the best opportunity for growing sales is through your existing customers... would you agree? You must know who are your core customers an…
November 27

Profile Information

How did you hear about Smaller Indiana?
Friend
What is your greatest strength?
Strengths: Entrepreneurial (I have founded or co-founded several businesses in the past including Century Cellular which led to the existing company Brightpoint, Voice One the first dedicated voice mail company in Indiana which is now called eGIX. Presently I am co-founder of Loyalty Builder LLC, a relationship management company helping businesses create loyal employees and customers.
What are you working on?
Loyalty Builder LLC is now marketing and selling "Our Company Perks" a perks program that enhances HR Initiatives and is also offered to a company's customers as a loyalty builder.
How big is your business?
medium company
What is your Job Title
Executive
What is your Company Website?
http://www.loyaltybuilder.com
What is your alma mater?
Indiana University
Why join Smaller Indiana? What are you hoping to experience here ?
I am always anxious to help others by using many years of business experience. The "Givers Gain Philosophy" has helped me grow several businesses in the past.

Arnie Goldberg's Photos

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Arnie Goldberg's Blog

Arnie Goldberg

GREATEST RISK TODAY - LOSS OF EXISTING CUSTOMERS

We are finding the greatest risk in today’s business is the loss of existing customers. And we all have known the best opportunity for growing sales is through your existing customers... would you agree?

You must know who are your core customers and find out which satisfied customers can become loyal customers. There is a big difference between satisfied and loyal.

Nothing beats meeting a loyal customer for breakfast, lunch or a cup of coffee. Second is picking up the phone and talking for a f… Continue

Posted on November 27, 2009 at 1:26pm —

Arnie Goldberg

Ideas Essential For Future Offerings

If you do not predict the future, your sales and your whole business in today’s fast paced business atmosphere can decrease in a hurry.

Today, a young person with an idea, can start a business for very little money, create a credible website, position the business idea correctly on the internet, get traction on Google and other search engines and the result could be:
Your sales all of sudden belong to that young person operating out of his home office!

Constant “research and development” becom… Continue

Posted on November 26, 2009 at 5:47am —

Arnie Goldberg

PEOPLE BUY FROM PEOPLE

People must feel comfortable to purchase anything. And the key word is "CREDIBILITY." There are three types of credibility:

1. YOU

(believe it or not first impressions count) How are you dressed, do you wreak with confidence so it is evident, do you smile

2. YOUR COMPANY

(always have two or three statements that just roll off your tongue) Example-"The real estate industry has changed so much since our company was established in 1992" or "My staff is dedicated to servicing clients before the… Continue

Posted on November 26, 2009 at 5:42am —

Arnie Goldberg

Customer Service Retention Trends in Social Media

By Arnie Goldberg

Faculty, John Sperling School of Business, University of Phoenix Website Article

Keeping a client year after year requires attaining customer loyalty which involves fitting together several pieces of a relationship puzzle. There is a science to understanding client loyalty. This includes recognizing the value of loyal clients, and creating and maintaining those loyal clients.

Research surveys have held the position that customers who were satisfied were more likely to remain… Continue

Posted on November 10, 2009 at 8:08am —

Comment Wall (26 comments)

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Join this Ning Network

At 7:38pm on December 13, 2009, Vyriece Daniel said…
Hello Arnie,
I am very please to accept your request as friends. Your experience and background is certain is worth my attention. You mentioned retaining customers is just as important as attracting customers. Well, I fishing for referrals and clients as we speak to be the silver bullet in moving a business forward with the right ingredients of office management. I look forward to hearing from you soon. Happy Holidays!
At 3:18pm on December 6, 2009, J Darlene Freeman said…
Hi Arnie,
I enjoyed you in my gri class in Kokomo this year!
At 11:25am on November 26, 2009, Greg Schorr said…
Arnie, thanks for the follow up. Investment size of no less than $500k, up to $20MM. Preference is light manufacturing or distribution. Have a great Thanksgiving!
Greg
At 2:50pm on March 11, 2009, Marita Topmiller said…
Thanks for the CD, just like old times. To listen to a few pieces of
my music, just go to my main page and click on the music, left side.

See you later.
At 8:42am on March 11, 2009, Craig Buehler said…
Arnie,

I am always glad to see your smiling face at a meeting. Lets make something happen!
At 11:23pm on March 10, 2009, Marita Topmiller said…
Nice to meet you tonight, Arnie. Hope to see you again soon. Maybe
we'll listen to some music.
At 7:56pm on March 10, 2009, Darlene Freeman said…
Good Point. Thank you for your input!
At 10:47am on March 5, 2009, Angie Overton said…
Thanks Arnie...I will email it over to you today.
At 4:18pm on January 27, 2009, Greg Cooper said…
Thanks Arnie...will call you next week!
At 2:10pm on January 27, 2009, Melanie Street said…
Thanks for the invite. I'm pleased to have an additional platform for real estate. I am working on a website and market expansion. The book looks like a great read.

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