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Although software spending is expected to increase just 5 percent through 2013, the software-as-a-service niche is forecast to expand by nearly 20 percent annually over the same period, as companies continue to see the benefits of on-demand, flexible applications, according to Gartner, a market-research firm. The industry is expected to produce $8 billion in sales by the end of this year and $16 billion by the end of 2013. The office suites categories will lead the pack this year, increasing 376 percent to $512 million.

What software-as-service apps do you use?

Are you getting enough service for your software?

The economic model is attractive, but is less expensive, pay-as-you-go software always the best bet? Share our thoughts here

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Even in a one-person company, the IT department controls what websites you can go to.

That "IT department" may be the default configuration on the router in the closet, though. :-)

It's great that individuals see the value of services like FormSpring to improve workflow. This is good for your business and good for them.

But I have to wonder---and this has nothing to do with you---what does it mean if people want to go around IT to get things done with technology? What does that tell us about the structure and culture of large enterprises?

Another conversation for another SI thread, I think :-)

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Do it Robby! I would love to dive into this issue.

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